I hold a Bachelor of Arts and Education in Social Studies from Benha University, which I completed in 2022. My professional journey has been rooted in customer engagement and advisory roles, with experience spanning consumer collections, youth-oriented advising, and technical support within the telecom industry. These experiences have honed my skills in client interaction, problem-solving, and leveraging tools like Google Analytics, Google Adwords, and Microsoft Excel to drive results. As a leader at e&, I bring this background into guiding our mission to empower societies through digital innovation.
 
e& is a global technology group committed to driving the digital future across 16 countries in the Middle East, Asia, and Africa. With over 163 million customers served under its telecom brands—e& international and e& UAE—the company pioneers innovative technologies that empower businesses, governments, and communities worldwide. Through verticals like e& enterprise for business solutions or e& life for enhancing everyday experiences—and backed by decades of expertise since its founding in 1976—we aim to create smarter societies while fostering sustainability. Contact me if you’d like to learn more!
consumer collection senior Advisor at E& egypt