Mohamed N.

- Selling Customer Engagement automation solutions (WhatsApp API Platforms) for companies and restaurants.

- Selling Cloud Call Center System.

- Reach out to potential customers to present our product and service offering though Calls, Emails, Social Media, Linked In & other tools.

- Tele-Calling & E-Meeting potential customers to persuade them to purchase company products and services.

- Generating promising leads to pursue.

- Maintain CRM in regard to the leads, accounts, deals and contacts being generated.

- Manage aftersales services & follow-ups with clients.

- Build and maintain an active pipeline.

- Address any questions or issues customers may have.

- Communicate with customers to understand their requirements and need.

- Offer solutions based on clients’ needs and capabilities.

- Developing and sustaining solid relationships with customers to encourage repeat business.

- Using sales scripts to drive sales and respond to customer rejections.

- Developing in-depth knowledge of customer products and services to make

- suitable recommendations based on customers' needs and preferences.

- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales

- Create new Business opportunities with new customers and existing customers.

- Develop strategies to discover and secure new business opportunities.

- Manage a portfolio of accounts.

- Maintain positive long-term relationship servicing existing customers and build new relationships with new customers.

- Develop a positive relationship with clients.

- Build and maintain an active pipeline.

- Address any questions or issues customers may have.

- Making onsite visits to new prospects.

- Maintain client-account manager relationship by up-selling and cross-selling.

- Identify new sales opportunities within existing accounts.

- Business commitment forecast, and target achievement.

- Achieve sales targets and specific performance metrics, aligned business strategies.

- Organizing sales visits, facilitate demo requests, potential clients’ visits and making technical presentations demonstrate how products meet client

needs.