Emdad Al Khebrat Company
Entered client information into the system quickly and with minimal errors.
Troubleshooting for software and hardware.
Managed high levels of call flow and responded to help technical support needs. Troubleshooting and desktop support on Windows systems to end-user.
Collaborated with supervisors to escalate and address client's inquiries or technical issues.
National Cybersecurity Authority
Saudi Electronic University
Al-Khaleej Institute